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Luminooz
c/o The Modern Home Shop LLC

BILLING INFORMATION: Charges on your card for purchases will appear as: Rosetinty

CONTACT INFORMATION: We are here to assist you 24/7 with any billing questions. You can reach us by using any of the following methods:

Email: [email protected]
Phone: 1 866 885 7422

RETURNS: Please use the following address (and address to the Returns Department as mentioned below):

United States Location:
The Modern Home Shop LLC
28230 Blossom Ct Valley Center, CA 92082, USA

Returns Department:
2345 Vauxhall Road, Union, NJ 07083

At Luminooz, we strive to provide you with the best shipping options to ensure a seamless and efficient delivery experience. To achieve this, we utilize advanced artificial intelligence (AI) technology to select from a diverse range of carriers, including UPS, USPS, FedEx, and DHL. Our AI system dynamically assesses various factors, such as rates and transit times, to determine the most optimal shipping method for your location.

Shipping Options:

2-Day Shipping - $14.95:
Delivers within 1-2 business days for swift and expedited service.

Priority Shipping - $9.95:
Delivers within 2-4 business days for a balance of affordability and reasonable transit time.

Free Shipping - $0.00:
Delivers within 5-7 business days at no additional cost to you.

Tracking Your Order:
Once your order is shipped, you can easily track its progress through the carrier's website or by visiting 17track.net/en. This ensures that you stay informed about your package's location and estimated delivery time.

Note:
Please be aware that business days do not include weekends or public holidays. The shipping options and carriers available may vary based on your location.

We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or 866 885 7422.

All-In-One Package Tracking:
This all-in-one tracking tool supports over 1500+ carriers and 120+ airlines worldwide. If you are unsure which carrier your package was sent to, you are free to use this tracker or you can use the individual carrier sites below.

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https://www.17track.net/en

Individual Carriers We Utilize:

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UPS: https://www.ups.com/WebTracking/track?loc=en_us

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USPS: https://www.usps.com/

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FEDEX: https://www.fedex.com/apps/fedextrack/

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DHL: https://www.dhl.com/us-en/home.html?locale=true

Note:

Please be aware that business days do not include weekends or public holidays. The shipping options and carriers available may vary based on your location.
We are committed to providing you with a hassle-free and reliable shipping experience. If you have any questions or concerns regarding your shipment, feel free to reach out to our customer support team at [email protected] or 866 885 7422.

Thank you for choosing Luminooz!